A service professional’s answers to some basic questions will give you a sense of whether or not you could comfortably work with that individual. Some important questions are:
How long have you been in business?
Have you completed projects like mine recently?
Can you provide a list of references?
To which professional associations do you belong?
Will you be using subcontractors on this project? If so, are your subcontractors licensed to work in these areas (such as plumbing, roofing, etc.)?
Are you licensed and registered with the state?
Are you insured and covered by worker’s compensation?
Do you give written warranties?
Will my project require a permit?
Use the reference list to start making calls. Be sure to ask these important questions:
Would you recommend this service professional?
Would you use this service professional again?
Were you happy with the project?
Was the job completed on time?
Did the service professional keep you informed of the status of the project?
Were there any unexpected expenses?
Were workers punctual?
Did workers clean up after finishing the job?
If the answers to these questions are satisfactory, request to visit the individual’s home to see the work.